Return-Path: <010901918ab20ebd-b01a6d20-a369-45c5-bcda-0b7b46156cdf-000000@ap-south-1.amazonses.com> Delivered-To: pravakar@abseclab.com Received: from p3plzcpnl505020.prod.phx3.secureserver.net by p3plzcpnl505020.prod.phx3.secureserver.net with LMTP id mKlDEWFxy2Y5txsA8crYLQ (envelope-from <010901918ab20ebd-b01a6d20-a369-45c5-bcda-0b7b46156cdf-000000@ap-south-1.amazonses.com>) for ; Sun, 25 Aug 2024 11:01:05 -0700 Return-path: <010901918ab20ebd-b01a6d20-a369-45c5-bcda-0b7b46156cdf-000000@ap-south-1.amazonses.com> Envelope-to: pravakar@abseclab.com Delivery-date: Sun, 25 Aug 2024 11:01:05 -0700 Received: from c180-33.smtp-out.ap-south-1.amazonses.com ([76.223.180.33]:56405) by p3plzcpnl505020.prod.phx3.secureserver.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256 (Exim 4.96.2) (envelope-from <010901918ab20ebd-b01a6d20-a369-45c5-bcda-0b7b46156cdf-000000@ap-south-1.amazonses.com>) id 1siHXp-007c7F-20 for pravakar@abseclab.com; Sun, 25 Aug 2024 11:01:05 -0700 DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=dkxcuvq7z4amx5cs3yy5622tbcxty7l4; d=cloud4c.com; t=1724608810; h=Date:To:From:Cc:Subject:Message-ID:MIME-Version:Content-Type:Content-Transfer-Encoding; bh=4Ptc/CEA8O6NZL9uhRZ2mivBSUawjAGp0+qP7YwcbOo=; b=OXoeudmKcyrrQaHQ+sCikoor88PEcZ3IzaXG3xR5qICFCKyyBkJO6yRXHwT9Qj6c 1sXtptFhtPAPb/6aHuYj8l/c6ODAFgU8pFIJ9fl6idAsSko/nHoTv1nV9cWgr3r6Evs bDwcOZ50Tm77C3ke5n4fRJFs/l4me06GkiexZI9p91KftQoPNxl7J5sL6eF/2Q8bxRE dfO/lLYL8vqkOgE73NsZf7qDoX/+1Q22bork+HIhIz11jBylwr0gT9FJwP61Ls8UEMS c8tSaJh+9o6lyoruGjDWoilxiw85PUPz0ayYkmoxFcUxHK9HlAw03moRQxJFtVQTFMa VYkJHS4Ddg== DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=zpkik46mrueu52d3326ufxxchortqmoc; d=amazonses.com; t=1724608810; h=Date:To:From:Cc:Subject:Message-ID:MIME-Version:Content-Type:Content-Transfer-Encoding:Feedback-ID; bh=4Ptc/CEA8O6NZL9uhRZ2mivBSUawjAGp0+qP7YwcbOo=; b=klbIbCDFHCY1l4U0t8F/Hs5YjiUDr3yBxdXUHc1Ah2HFOjsdSXuFNu5wqRI/3kFo xfCHLgpl4HHy9/uPBGAj3Tk9AXf/Z4hOjRc5Sr76MbE2/2d+YEaYMF0Tpi0r3yJP6s2 Owe4zZRHBaheqgVBNP+byrLHJ/LYCsn+U8IuWo/w= Date: Sun, 25 Aug 2024 18:00:10 +0000 To: "satya@absecmy.com" From: Team MyShift Cc: anshuman@absecmy.com, rizal@absecmy.com, fizrie@absecmy.com, mailme2inform@gmail.com, pravakar@abseclab.com Subject: [#SR00870931]:[#SR00867143]:[#IM04841496]:[#IM04826127]:server provider support Message-ID: <010901918ab20ebd-b01a6d20-a369-45c5-bcda-0b7b46156cdf-000000@ap-south-1.amazonses.com> X-Mailer: PHPMailer 6.5.2 (https://github.com/PHPMailer/PHPMailer) MIME-Version: 1.0 Content-Type: text/html; charset=iso-8859-1 Content-Transfer-Encoding: quoted-printable Feedback-ID: ::1.ap-south-1.NprGoJn0LA2ldSrUzrUUDuMZ5lNC0ILylkvWPvjYG/4=:AmazonSES X-SES-Outgoing: 2024.08.25-76.223.180.33 X-Spam-Status: No, score=1.6 X-Spam-Score: 16 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "p3plzcpnl505020.prod.phx3.secureserver.net", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hi Sir, As discussed over the call, we have scheduled the meeting upon your availability please join the meeting tomorrow at 11:30 Am using below link. Client wants to discuss regarding the SSL issue. Content analysis details: (1.6 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: bumijez.my] 1.7 DEAR_SOMETHING BODY: Contains 'Dear (something)' 0.0 RCVD_IN_VALIDITY_RPBL_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to Validity was blocked. See https://knowledge.validity.com/hc/en-us/articles/20961730681243 for more information. [76.223.180.33 listed in bl.score.senderscore.com] 0.0 RCVD_IN_VALIDITY_CERTIFIED_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to Validity was blocked. See https://knowledge.validity.com/hc/en-us/articles/20961730681243 for more information. [76.223.180.33 listed in sa-accredit.habeas.com] -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level mail domains are different -0.0 SPF_HELO_PASS SPF: HELO matches SPF record 0.1 MIME_HTML_ONLY BODY: Message only has text/html MIME parts 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID_EF Message has a valid DKIM or DK signature from envelope-from domain 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.0 KAM_SHORT Use of a URL Shortener for very short URL X-Spam-Flag: NO X-BRAND: GoDaddy X-PRODUCT: cpanel-shz X-ENVIRONMENT: prod

Hi Sir,

As discussed over the call, we have scheduled the meeting upon your availability please join the meeting tomorrow at 11:30 Am using below link.=

 

 

Client wants to discuss regarding the SSL issue.

 

 

 

_________________________________________= _______________________________________<= o:p>

Micr= osoft Teams Need help?<= /a>

Join the meeting n= ow

Meeting ID: 460 510 307 103

Passcode: xWoJkD



Thanks & Regar= ds 

Sakalabattina SasiKiran

Windows Engineer <= /span>

Phone Number: 040-46474747
Next level Escalation: Kiran Kumar Alla
Mobile: 871261= 6418  Email:  kirankumar.alla@cloud4c.com

www.cloud4c.com | Facebook | LinkedIn | Twitter  =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09


=
=0A=09=09=09=09=09
=0A=09= =09=09=09=09From: satya@absecmy.com
=0A=09=09=09=09=09Sent: 25-Aug-2024 = 23:03:50
=0A=09=09=09=09=09CC: anshuman@absecmy.com,rizal@absecmy.com,fi= zrie@absecmy.com,mailme2inform@gmail.com,pravakar@abseclab.com
=0A=09=09= =09=09=09Subject: [#SR00870931]:[#SR00867143]:[#IM04841496]:[#IM04826127]:s= erver provider support


Hello Satya Sir,


we a= re checking your request, please allow us sometime.


=0A=09=09=09=09=09
=0A=09=09=09=09=09From= : satya@absecmy.com
=0A=09=09=09=09=09Sent: 25-Aug-2024 22:52:37
=0A= =09=09=09=09=09CC: anshuman@absecmy.com,rizal@absecmy.com,fizrie@absecmy.co= m,mailme2inform@gmail.com,pravakar@abseclab.com
=0A=09=09=09=09=09Subjec= t: [#SR00870931]:[#SR00867143]:[#IM04841496]:[#IM04826127]:server provider = support



Dear Sir/Madam,
=C2=A0
Greetings! Thank You For Contacting Cloud4c Services Pvt Ltd. - Asia= 's Largest Tier 4 Facility. We Received Your Request In Our System And We H= ave Started Working On Priority.

We Will Approach = You Soon If We Require Any Further Details To Probe And Expedite On The Iss= ue. Please Allow Us Some Time To Give You An Update On The Progress On Reso= lution. Your Patience Till Then Is Much Appreciated.

We Encourage You To Kindly Use Our Support Portal https://ucp.cloud4c.co= m/=C2=A0 For Reporting Issues/Service Requests With CtrlS Or To Seek Any Fu= rther Updates On Your Ticket.

If You Are Experienc= ing Any Delays Or For Any Further Assistance You Are Feel Free To Contact O= n Below Numbers:
=C2=A0
Thanks &Regards,
NOC = ENGINEER
NoC 24/7 Hotline Number (040-46474747)


=0A=09=09=09=09=09=0A=09=09=09=09=09From: satya@absecmy.com
=0A=09=09=09=09=09Sent: 25-Au= g-2024 22:42:56
=0A=09=09=09=09=09CC: anshuman@absecmy.com,rizal@absecmy= .com,fizrie@absecmy.com,mailme2inform@gmail.com,pravakar@abseclab.com
= =0A=09=09=09=09=09Subject: [#SR00870931]:[#SR00867143]:[#IM04841496]:[#IM04= 826127]:server provider support


=0A=0A=0A=0A=0A

=0A
=0ACAUTION: This email originated from outside t= he organization. Do not click or open attachment unless you recognize the s= ender and know the content is safe.=0A
=0A
=0A
=0A
Hi ,=0A
We did not get any meeting url from you guys for this .=0A

=0A
=0A
Regards
=0A
Satya
=0A
=0A=
=0A
=0A
= On Thu, 22 Aug 2024 at 18:43, Team MyShift <ticket-support@cloud4c.com> wrote:
=0A
=0A=0A
Hi=C2=A0 Sir,
=0A=C2=A0
=0A
As per your confirmation on the call,=C2=A0we have scheduled the call tomorrow at 10:00AM along with ACM an= d our CRM team will send the meeting link.
=0A

=0A=0A
I am marking this ticket as resolved . We appreciate your extended= co-operation, patience and understanding. Without this, we could not have = resolved the issue. Please find the below resolution steps.
=0A
= =C2=A0
=0A
1.=C2=A0 call scheduled tomorrow at 10:00am=C2=A0 and m= eeting link shared through CRM team
=0A

=0A
=0A
= =C2=A02. we will share the required SSL details over the call
=0A
= =C2=A0
=0A
Hopefully, we have undertaken your request and resolved= with your fullest satisfaction and best expectations. Please express your = valuable feedback (based on windows team support) on survey link after clos= ing this case.
=0A
=C2=A0
=0A
Please feel free to raise a= nother ticket if required in the future. Your support as a customer acts as= continuous encouragement for us to improve our service levels. Thank you f= or your continued patronage towards CtrlS/Cloud4C Services.
=0A
= =C2=A0
=0A
=0A
=0A

Thanks & Regards,

=0APoojitha Reddy

=0A


=0A

=0A

=0A

=C3=A2=E2=82=AC= =C5=93Post resolving your issue or processing your request, kindly request = to change the password immediately, and Cloud4c Services Pvt. Ltd. cannot b= e held responsible for any security breaches.=C3=A2=E2=82=AC=0A<= u>

=0A
=0A
=0A
=0A
=0A
=0AFrom: satya@absecmy.com
=0ASent: 22-Aug-2024 17:16:43
=0ACC: <= a href=3D"mailto:anshuman@absecmy.com" target=3D"_blank">anshuman@absecmy.c= om,rizal@absecmy= .com,fizrie@abs= ecmy.com,m= ailme2inform@gmail.com,pravakar@abseclab.com
=0ASubject: [#SR00867143]:[#IM0484= 1496]:[#IM04826127]:server provider support
=0A
=0A
=0A

Hi sir,

=0A


=0A

=0A

As per = call conversation we will schedule the call tomorrow at 10:00AM with ACM an= d our CRM team will send the meeting link.

=0A
=0A
=0A
=0AFrom: satya@absecmy.com
=0ASent: 22-Aug-2024 17:02= :05
=0ACC: ans= human@absecmy.com,rizal@absecmy.com,fizrie@absecmy.com,mailme2inform@gmail.com,pravakar@abseclab.com
=0ASubject: [#SR0086= 7143]:[#IM04841496]:[#IM04826127]:server provider support
=0A
=0A
= =0A
Dear Sir/Madam,
=0A
=C3=82=C2=A0
=0A
Greetings! T= hank You For Contacting Cloud4c Services Pvt Ltd. - Asia's Largest Tier 4 F= acility. We Received Your Request In Our System And We Have Started Working= On Priority.
=0A
=C3=82=C2=A0
=0A
We Will Approach You S= oon If We Require Any Further Details To Probe And Expedite On The Issue. P= lease Allow Us Some Time To Give You An Update On The Progress On Resolutio= n. Your Patience Till Then Is Much Appreciated.
=0A
=C3=82=C2= =A0
=0A
We Encourage You To Kindly Use Our Support Portal =0Ahttps://ucp.cloud4c.com/=C3=82= =C2=A0 For Reporting Issues/Service Requests With CtrlS Or To Seek Any Furt= her Updates On Your Ticket
=0A
=C3=82=C2=A0
=0A
If You Ar= e Experiencing Any Delays Or For Any Further Assistance You Are Feel Free T= o Contact On Below Numbers:
=0A
=C3=82=C2=A0
=0A
Thanks &= Regards,
=0A
NOC ENGINEER
=0A
NOC 24/7 Hotline Number (04= 0-46474747)
=0A
=0A
= =0A
=0AFrom: saty= a@absecmy.com
=0ASent: 22-Aug-2024 17:01:32
=0ACC: anshuman@absecmy.com,rizal@absecmy.com,fizrie@absecmy.com,= mailme2inform@= gmail.com,pr= avakar@abseclab.com
=0ASubject: [#SR00867143]:[#IM04841496]:[#IM0482= 6127]:server provider support
=0A
=0A
=0A
=0A

=0A
CAUTION: This email originated from outside the= organization. Do not click or open attachment unless you recognize the sen= der and know the content is safe.=0A
=0A
=0A
=0A
Hi ,=0A
Can we have a regular SSL for this ? I think we don't need an= y Wildcard ssl ?=C3=82=C2=A0
=0A

=0A
=0A
Regards=0A
Satya
=0A
=0A
=0A
=0A
On Thu, 22 Aug 2024 at 16:24, Team MyShift = <ticket-sup= port@cloud4c.com> wrote:
=0A
=0A
=0A
Hi Sir
=0A

=0A
=0A
As per your confirmatio= n on the call. We appreciate your extended co-operation, patience and under= standing. Without this, we could not have resolved the issue. Please find t= he below resolution steps.
=0A

=0A
=0A
Resolution Ste= ps:-
=0A

=0A
=0A
1.NOTE : The SSL certificate of is <= a href=3D"https://bumijez.my/" target=3D"_blank">=0Ahttps://bumijez.my/= is not a wild card SSL. Hence, the same certificate cannot be used for=0A<= a href=3D"http://cbe.bumijez.my" target=3D"_blank">cbe.bumijez.my.=0A

=0A
=0A

=0A
=0A
Hopefully, we have under= taken your request and resolved with your fullest satisfaction and best exp= ectations. Please express your valuable feedback (based on windows team sup= port) on survey link after closing this case.
=0A

=0A
=0A=
Please feel free to raise another ticket if required in the future. Yo= ur support as a customer acts as continuous encouragement for us to improve= our service levels. Thank you for your continued patronage towards CtrlS/C= loud4C Services.
=0A

=0A
=0A
=0A
=0A

Thanks & Regards

=0A

<= b>Madhu Babu D

=0A


= =0A

=0A

<= /b>

=0A

Note:=C3=82=C2=A0=C3=83=C2=A2=C3=A2=E2=80=9A=C2=AC=C3=85=E2=80=9CPost resolving your i= ssue or processing your request, kindly request to change the password imme= diately and Cloud4c Services Pvt. Ltd. cannot be held responsible for any s= ecurity breaches.=C3=83=C2=A2=C3=A2=E2=80=9A=C2=AC=0A

=0A

=0A


=0A

=0A

=0A

=0A
=0A
=0A
=0A
=0A
=0AFrom: satya@absecmy.com
=0ASent: 22-Aug= -2024 16:23:25
=0ACC: anshuman@absecmy.com,rizal@absecmy.com,fizrie@absecmy.com,mailme2inform@gmail.com,pravakar@abseclab.com
=0ASubjec= t: [#IM04841496]:[#IM04826127]:server provider support
=0A
=0A
=0A=

Hi Sir,

=0A


=0A

=0A

As discussed over the call we will sch= edule the call tomorrow at 10 AM.

=0A


=0A

=0A

NOTE : The SSL = certificate of is=C3=83=E2=80=9A=C3=82=C2=A0https://bumijez.my/=C3=83=E2=80=9A=C3=82=C2=A0is not= a wild card SSL. Hence, the same certificate cannot be used for=C3=83= =E2=80=9A=C3=82=C2=A0c= be.bumijez.my.

=0A
=0A
=0A
=0AFrom: = satya@absecmy.com
=0ASent: 22-Aug-2024 15:27:15
=0ACC: anshuman@absecmy.com,rizal@absecmy.com,= fizrie@absecmy.com<= /a>,mailme2inf= orm@gmail.com,pravakar@abseclab.com
=0ASubject: [#IM04841496]:[#IM04826127]:serv= er provider support
=0A
=0A
=0A
Dear Sir/Madam,
=0A
<= br>=0A
=0A
Greetings! Thank You For Contacting Cloud4c Services Pv= t Ltd. - Asia's Largest Tier 4 Facility. We Received Your Request In Our Sy= stem And We Have Started Working On Priority.
=0A

=0A
=0A=
We Will Approach You Soon If We Require Any Further Details To Probe A= nd Expedite On The Issue. Please Allow Us Some Time To Give You An Update O= n The Progress On Resolution. Your Patience Till Then Is Much Appreciated.<= /div>=0A

=0A
=0A
We Encourage You To Kindly Use Our Suppor= t Portal =0Ahttps://ucp.cloud4c.com/=C3=83=E2=80=9A=C3=82=C2=A0 For Reportin= g Issues/Service Requests With CtrlS Or To Seek Any Further Updates On Your= Ticket
=0A
If You Are Experiencing Any Delays Or For Any Further = Assistance You Are Feel Free To Contact On Below Numbers:
=0A
= =C3=83=E2=80=9A=C3=82=C2=A0
=0A

=0A
=0A
Thanks &Regar= ds,
=0A
NOC ENGINEER
=0A
NoC 24/7=C3=83=E2=80=9A=C3=82= =C2=A0
=0A
040-46474747
=0A
=0A
=0A
=0AFrom: satya@absecmy.com
=0ASent: 22-Aug-2024 15:26:14
= =0ACC: anshuman@a= bsecmy.com,rizal= @absecmy.com,fi= zrie@absecmy.com,mailme2inform@gmail.com,pravakar@abseclab.com
=0ASubject: [#IM04841496]:[= #IM04826127]:server provider support
=0A
=0A
=0A
=0A

=0A=
CAUTION: This email originated from outs= ide the organization. Do not click or open attachment unless you recognize = the sender and know the content is safe.=0A
=0A
=0A
=0A
=0A
Team,
=0A
We need your help to solve our issue= =C3=83=E2=80=9A=C3=82=C2=A0
=0A

=0A
=0A

=0A
= =0A
Step 1 :-=C3=83=E2=80=9A=C3=82=C2=A0
=0AServer 1: WordPress se= rver (https://bumijez.my/= )is SSL enabled. it is under godaddy server .=C3=83=E2=80=9A=C3=82= =C2=A0
=0A=C3=83=C2=A2=C3=A2=E2=80=9A=C2=AC=C3=82=C2=A2 Server 2: =C3= =83=E2=80=9A=C3=82=C2=A0c4c 103.27.86.226 =C3=83=E2=80=9A=C3=82=C2=A0(cbe.bumijez.my )We need = to configure the=C3=83=E2=80=9A=C3=82=C2=A0SSL certificate, can it be possi= ble to add that old certificate to bind in this server? If yes , what crede= ntials do=0A you need ?=C3=83=E2=80=9A=C3=82=C2=A0 if it is not configurabl= e then I need to purchase a new SSl .=0A

=0A
=0A
Note :- A= nshuman, anything i missed ?
=0A

=0A

=0A
=0A
= Regards
=0A
Satya
=0A
=0A
=0A
=0A
=0A
On Wed, 21 Aug 2024 at= 13:36, Team MyShift <ticket-support@cloud4c.com> wrote:
=0A
=0A=0A

Hi Sir,

=0A


=0A

=0A

As per you= r confirmation on the call, I am marking this ticket as resolved and closed= . We appreciate your extended co-operation, patience and understanding. Wit= hout this, we could not have resolved the issue. Please find the below reso= lution steps.

=0A


=0A

=0A

Resolution steps.

=0A


=0A<= /p>=0A

1. We have provided the required permissions

=0A


=0A

= =0A

2. we have updated the SSL setting

=0A


=0A

=0A

3. we ha= ve added the binding for the domain for the WWW

=0A


=0A

=0A

<= br>=0A

=0A

Hopefully, we have undertaken your request and resolved wit= h your fullest satisfaction and best expectations. Please express your valu= able feedback (based on windows team support) on survey link after closing = this case.

=0A


=0A

=0A

Please feel free to raise another tick= et if required in the future. Your support as a customer acts as continuous= encouragement for us to improve our service levels. Thank you for your con= tinued patronage towards CtrlS/Cloud4C Services.

=0A


=0A

=0A=0A
=0A

Thanks & Regards

= =0A

Madhu Babu D

=0A


=0A

=0A

=

=0A

Note:= =C3=83=E2=80=9A=C3=82=C2=A0=C3=83=C6=92=C3=82=C2= =A2=C3=83=C2=A2=C3=A2=E2=82=AC=C5=A1=C3=82=C2=AC=C3=83=E2=80=A6=C3=A2= =E2=82=AC=C5=93Post resolving your issue or processing your request, kindly= request to change the password immediately and Cloud4c Services Pvt. Ltd. = cannot be held responsible for any security breaches.=C3=83=C6=92=C3=82= =C2=A2=C3=83=C2=A2=C3=A2=E2=82=AC=C5=A1=C3=82=C2=AC=0A

=0A

=0A


=0A

=0A

=0A

=0A
=0A
=0A
=0A
=0A
=0AFrom: satya@absecmy.com
=0ASent: 20-Aug= -2024 23:01:00
=0ACC:
=0ASubject: [#IM04826127]:server provider supp= ort
=0A
=0A
=0A=0A= =0A=0A=0A=0A=0A=0A=0A=0A=0A=0A=0A=0A=0A=0A=0A=0A=0A=0A=0A=0A
=0A=0A=0A=0A=0A=0A=0A=0A=0A=0A=0A=0A=0A=0A=0A
=0A=0A
=0A=0A
<= /a>Sched= uled Activity has been done and the ticket is in open status
=0A
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Dear Patron,
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Greetings = from Cloud4C!
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Thank you for submitting this Customer Su= pport request.

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Ticket Number IM04826127 with the subject server pr= ovider support Scheduled Activity has been done and the ticket is in open s= tatus.

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Feel free to access our 24X7 Support Desk = on +91-40-46474747 at any time. if you regard this incident as an emergency= , you are welcome to reach out to us on our Emergency Support Number at +91= 9963455247 where our Emergency Response Team would be happy to=0A assist i= n any way possible.

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Serving you is our number one priority.

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Assuring you of our best service at all times,

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