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<!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>Contact AiBAY — Support, Feedback & FAQs</title> <meta name="description" content="Get in touch with AiBAY. Find answers to common questions or reach our support team for help with orders, delivery, payments and more."> <link rel="canonical" href="https://www.aibay.example/contact.html"> <meta property="og:title" content="Contact AiBAY — Support, Feedback & FAQs"> <meta property="og:description" content="Get in touch with AiBAY. Find answers to common questions or reach our support team for help with orders, delivery, payments and more."> <meta property="og:type" content="website"> <meta property="og:image" content="assets/img/hero-visual.jpg"> <meta name="theme-color" content="#1E1042"> <link rel="icon" href="assets/img/logo-icon.png" type="image/png"> <link rel="preconnect" href="https://fonts.googleapis.com"> <link rel="preconnect" href="https://fonts.gstatic.com" crossorigin> <link href="https://fonts.googleapis.com/css2?family=Space+Grotesk:wght@500;600;700&family=Inter:wght@400;500;600;700;800&family=JetBrains+Mono:wght@400;500;600;700&display=swap" rel="stylesheet"> <link rel="stylesheet" href="assets/css/style.css"> </head> <body> <header class="site-header"> <div class="container"> <a href="index.html" class="brand" aria-label="AiBAY home"> <img src="assets/img/logo-full.png" alt="AiBAY — Food. Delivered. Delightfully."> </a> <nav class="main-nav" aria-label="Primary"> <ul> <li><a href="index.html" class="">Home</a></li> <li><a href="menu.html" class="">Menu</a></li> <li><a href="offers.html" class="">Offers</a></li> <li><a href="about.html" class="">About</a></li> <li><a href="partner.html" class="">Partner With Us</a></li> <li><a href="contact.html" class="active">Contact</a></li> </ul> </nav> <div class="header-actions"> <button class="icon-btn" aria-label="Search"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="11" cy="11" r="7"/><path d="m21 21-4.3-4.3"/></svg></button> <button class="icon-btn" aria-label="Cart"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="9" cy="20" r="1.5"/><circle cx="18" cy="20" r="1.5"/><path d="M2 3h2l2.4 12.2a2 2 0 0 0 2 1.6h7.7a2 2 0 0 0 2-1.6L20 7H6"/></svg></button> <a href="offers.html" class="btn btn-primary btn-sm">Order Now <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14M13 6l6 6-6 6"/></svg></a> <button class="nav-toggle" aria-label="Open menu"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M4 7h16M4 12h16M4 17h16"/></svg></button> </div> </div> </header> <div class="mobile-drawer" aria-hidden="true"> <div class="backdrop"></div> <div class="panel"> <div class="drawer-top"> <img src="assets/img/logo-full.png" alt="AiBAY" style="height:28px;"> <button class="drawer-close" aria-label="Close menu"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M6 6l12 12M18 6 6 18"/></svg></button> </div> <a href="index.html" data-nav>Home</a> <a href="menu.html" data-nav>Menu</a> <a href="offers.html" data-nav>Offers</a> <a href="about.html" data-nav>About</a> <a href="partner.html" data-nav>Partner With Us</a> <a href="contact.html" data-nav>Contact</a> <a href="offers.html" class="btn btn-primary drawer-cta">Order Now <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14M13 6l6 6-6 6"/></svg></a> </div> </div> <main class="page-shell"> <section class="page-hero"> <div class="corner-cut"></div> <div class="container"> <div class="breadcrumb"><a href="index.html">Home</a> <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14M13 6l6 6-6 6"/></svg> <span>Contact</span></div> <span class="eyebrow">We're Here For You</span> <h1>Let's talk — we'd love to help.</h1> <p>Whether it's a question about an order, a partnership enquiry, or just feedback — our team typically responds within a few hours.</p> </div> </section> <section class="section"> <div class="container"> <div class="contact-grid"> <div class="contact-info"> <div class="contact-card reveal"> <div class="ic"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M4.5 3.5h4l1.5 5-2.5 1.6a12 12 0 0 0 6.4 6.4l1.6-2.5 5 1.5v4a2 2 0 0 1-2.2 2C9.6 21 3 14.4 2.5 5.7A2 2 0 0 1 4.5 3.5z"/></svg></div> <div><h5>Call Us</h5><p><a href="tel:+60 123792768">+60 123792768</a><br>Daily, 8 AM – 11 PM</p></div> </div> <div class="contact-card reveal"> <div class="ic"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="2.5" y="4.5" width="19" height="15" rx="2.2"/><path d="m3 6 9 7 9-7"/></svg></div> <div><h5>Email Us</h5><p><a href="mailto:support@aibay.biz">support@aibay.biz</a><br>We reply within 4 hours</p></div> </div> <div class="contact-card reveal"> <div class="ic"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M12 22s7-6.6 7-12a7 7 0 1 0-14 0c0 5.4 7 12 7 12z"/><circle cx="12" cy="10" r="2.6"/></svg></div> <div><h5>Head Office</h5><p>AiBAY Technologies Pvt. Ltd.<br>Block F1 UPM-MTDC Technology Centre Universiti Putra Malaysia 43400 Serdang Selangor Darul Ehsan </p></div> </div> <div class="contact-card reveal"> <div class="ic"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="9"/><path d="M12 7v5l3.2 2"/></svg></div> <div><h5>Support Hours</h5><p>Monday – Sunday<br>8:00 AM – 11:00 PM IST</p></div> </div> </div> <div class="form-card reveal"> <span class="eyebrow">Send a Message</span> <h2 style="margin-top:12px;font-size:1.6rem;">Tell us what's on your mind</h2> <form data-demo-form style="margin-top:26px;"> <div class="form-row two"> <div class="field"><label for="c-name">Full name</label><input id="c-name" type="text" placeholder="Your name" required></div> <div class="field"><label for="c-email">Email address</label><input id="c-email" type="email" placeholder="you@email.com" required></div> </div> <div class="form-row two"> <div class="field"><label for="c-phone">Phone number</label><input id="c-phone" type="tel" placeholder="+60 00000 0000"></div> <div class="field"><label for="c-topic">Topic</label> <select id="c-topic"> <option>Order support</option><option>Restaurant partnership</option> <option>Delivery partner enquiry</option><option>Feedback</option><option>Other</option> </select> </div> </div> <div class="field"><label for="c-msg">Message</label><textarea id="c-msg" placeholder="How can we help?" required></textarea></div> <button type="submit" class="btn btn-primary" style="width:100%;justify-content:center;">Send Message <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14M13 6l6 6-6 6"/></svg></button> </form> </div> </div> </div> </section> <section class="section-tight"> <div class="container"> <div class="map-card reveal"> <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M12 22s7-6.6 7-12a7 7 0 1 0-14 0c0 5.4 7 12 7 12z"/><circle cx="12" cy="10" r="2.6"/></svg> </div> </div> </section> <section class="section section-alt"> <div class="container"> <div class="section-head reveal" style="justify-content:center;text-align:center;"> <div style="margin:0 auto;"> <span class="eyebrow" style="justify-content:center;">FAQs</span> <h2>Frequently asked questions</h2> <p style="margin:14px auto 0;">Can't find what you're looking for? Reach out to our support team above.</p> </div> </div> <div class="faq-list"> <div class="faq-item open reveal"> <button class="faq-q">How long does delivery usually take?<span class="plus"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.4" stroke-linecap="round" stroke-linejoin="round"><path d="M12 5v14M5 12h14"/></svg></span></button> <div class="faq-a"><div class="faq-a-inner">Most AiBAY orders arrive within 25-40 minutes, depending on your location and the restaurant's preparation time. You can track your order live in the app from the moment it's confirmed.</div></div> </div> <div class="faq-item reveal"> <button class="faq-q">What payment methods are accepted?<span class="plus"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.4" stroke-linecap="round" stroke-linejoin="round"><path d="M12 5v14M5 12h14"/></svg></span></button> <div class="faq-a"><div class="faq-a-inner">We accept UPI, credit and debit cards, net banking, popular digital wallets, and cash on delivery in most serviceable areas.</div></div> </div> <div class="faq-item reveal"> <button class="faq-q">Can I cancel or modify my order?<span class="plus"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.4" stroke-linecap="round" stroke-linejoin="round"><path d="M12 5v14M5 12h14"/></svg></span></button> <div class="faq-a"><div class="faq-a-inner">Orders can be cancelled free of charge within 2 minutes of placing them. After the restaurant starts preparing your food, cancellations may be subject to a partial charge.</div></div> </div> <div class="faq-item reveal"> <button class="faq-q">Is there a minimum order value?<span class="plus"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.4" stroke-linecap="round" stroke-linejoin="round"><path d="M12 5v14M5 12h14"/></svg></span></button> <div class="faq-a"><div class="faq-a-inner">There's no minimum order value on AiBAY. Orders below ₹299 carry a small delivery fee, which is waived automatically above that amount or with an active free-delivery coupon.</div></div> </div> <div class="faq-item reveal"> <button class="faq-q">How do I become a delivery partner?<span class="plus"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.4" stroke-linecap="round" stroke-linejoin="round"><path d="M12 5v14M5 12h14"/></svg></span></button> <div class="faq-a"><div class="faq-a-inner">Visit our Partner With Us page and fill out the delivery partner interest form, or contact support directly — our team will guide you through onboarding and document verification.</div></div> </div> <div class="faq-item reveal"> <button class="faq-q">What if my order arrives incorrect or damaged?<span class="plus"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.4" stroke-linecap="round" stroke-linejoin="round"><path d="M12 5v14M5 12h14"/></svg></span></button> <div class="faq-a"><div class="faq-a-inner">Report it within the app under 'Order Help' and our support team will arrange a refund or replacement, typically within a few hours.</div></div> </div> </div> </div> </section> </main> <footer class="site-footer"> <div class="container"> <div class="footer-top"> <div class="footer-brand"> <img src="assets/img/logo-footer.png" alt="AiBAY"> <p>Food, delivered delightfully. AiBAY connects you to 1000+ restaurants, cafés and local kitchens with fast, reliable delivery — right to your door.</p> <div class="footer-social"> <a href="#" aria-label="Facebook"><svg viewBox="0 0 24 24" fill="currentColor"><path d="M13.5 21v-8.1h2.7l.4-3.1h-3.1V7.9c0-.9.3-1.5 1.6-1.5h1.7V3.6C16.5 3.6 15.6 3.5 14.5 3.5c-2.3 0-3.9 1.4-3.9 4v2.3H8v3.1h2.6V21z"/></svg></a> <a href="#" aria-label="Instagram"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><rect x="3" y="3" width="18" height="18" rx="5"/><circle cx="12" cy="12" r="4"/><circle cx="17.3" cy="6.7" r="1"/></svg></a> <a href="#" aria-label="Twitter"><svg viewBox="0 0 24 24" fill="currentColor"><path d="M22 5.9c-.7.3-1.5.6-2.3.7.8-.5 1.5-1.3 1.8-2.3-.8.5-1.7.8-2.6 1a4.1 4.1 0 0 0-7 3.7A11.6 11.6 0 0 1 3.4 4.6a4.1 4.1 0 0 0 1.3 5.5c-.7 0-1.3-.2-1.9-.5v.1c0 2 1.4 3.6 3.3 4a4.2 4.2 0 0 1-1.9.1 4.1 4.1 0 0 0 3.8 2.9A8.3 8.3 0 0 1 2 18.4a11.6 11.6 0 0 0 6.3 1.8c7.5 0 11.7-6.3 11.7-11.7v-.5c.8-.6 1.5-1.3 2-2.1z"/></svg></a> <a href="#" aria-label="YouTube"><svg viewBox="0 0 24 24" fill="currentColor"><path d="M23 12s0-3.4-.4-5a2.9 2.9 0 0 0-2-2C18.9 4.5 12 4.5 12 4.5s-6.9 0-8.6.5a2.9 2.9 0 0 0-2 2C1 8.6 1 12 1 12s0 3.4.4 5a2.9 2.9 0 0 0 2 2c1.7.5 8.6.5 8.6.5s6.9 0 8.6-.5a2.9 2.9 0 0 0 2-2c.4-1.6.4-5 .4-5zM9.8 15.5v-7l6.2 3.5z"/></svg></a> </div> </div> <div class="footer-col"> <h5>Quick Links</h5> <ul> <li><a href="index.html">Home</a></li> <li><a href="menu.html">Explore Menu</a></li> <li><a href="offers.html">Offers & Deals</a></li> <li><a href="about.html">About AiBAY</a></li> <li><a href="partner.html">Partner With Us</a></li> <li><a href="contact.html">Contact Us</a></li> </ul> </div> <div class="footer-col"> <h5>For Restaurants</h5> <ul> <li><a href="partner.html">Become a Partner</a></li> <li><a href="partner.html#how-it-works">How It Works</a></li> <li><a href="partner.html#pricing">Partner Pricing</a></li> <li><a href="contact.html">Partner Support</a></li> <li><a href="offers.html">Promote Your Menu</a></li> </ul> </div> <div class="footer-col"> <h5>Company</h5> <ul> <li><a href="about.html">Our Story</a></li> <li><a href="about.html#values">Our Values</a></li> <li><a href="contact.html">Careers</a></li> <li><a href="contact.html">Help & Support</a></li> <li><a href="privacy-policy.html">Privacy Policy</a></li> </ul> </div> </div> <div class="footer-bottom"> <p>© 2026 AiBAY Technologies Pvt. Ltd. All rights reserved.</p> <div class="legal-links"> <a href="privacy-policy.html">Privacy Policy</a> <a href="terms.html">Terms & Conditions</a> <a href="privacy-policy.html#cookies">Cookie Policy</a> <a href="contact.html">Sitemap</a> </div> </div> </div> </footer> <button class="to-top" aria-label="Back to top"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.4" stroke-linecap="round" stroke-linejoin="round"><path d="M6 15l6-6 6 6"/></svg></button> <script src="assets/js/main.js"></script> </body> </html>
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