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<!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>Terms & Conditions — AiBAY</title> <meta name="description" content="Read the Terms & Conditions governing your use of the AiBAY website, mobile app and food delivery services."> <link rel="canonical" href="https://www.aibay.example/terms.html"> <meta property="og:title" content="Terms & Conditions — AiBAY"> <meta property="og:description" content="Read the Terms & Conditions governing your use of the AiBAY website, mobile app and food delivery services."> <meta property="og:type" content="website"> <meta property="og:image" content="assets/img/hero-visual.jpg"> <meta name="theme-color" content="#1E1042"> <link rel="icon" href="assets/img/logo-icon.png" type="image/png"> <link rel="preconnect" href="https://fonts.googleapis.com"> <link rel="preconnect" href="https://fonts.gstatic.com" crossorigin> <link href="https://fonts.googleapis.com/css2?family=Space+Grotesk:wght@500;600;700&family=Inter:wght@400;500;600;700;800&family=JetBrains+Mono:wght@400;500;600;700&display=swap" rel="stylesheet"> <link rel="stylesheet" href="assets/css/style.css"> </head> <body> <header class="site-header"> <div class="container"> <a href="index.html" class="brand" aria-label="AiBAY home"> <img src="assets/img/logo-full.png" alt="AiBAY — Food. Delivered. Delightfully."> </a> <nav class="main-nav" aria-label="Primary"> <ul> <li><a href="index.html" class="">Home</a></li> <li><a href="menu.html" class="">Menu</a></li> <li><a href="offers.html" class="">Offers</a></li> <li><a href="about.html" class="">About</a></li> <li><a href="partner.html" class="">Partner With Us</a></li> <li><a href="contact.html" class="">Contact</a></li> </ul> </nav> <div class="header-actions"> <button class="icon-btn" aria-label="Search"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="11" cy="11" r="7"/><path d="m21 21-4.3-4.3"/></svg></button> <button class="icon-btn" aria-label="Cart"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="9" cy="20" r="1.5"/><circle cx="18" cy="20" r="1.5"/><path d="M2 3h2l2.4 12.2a2 2 0 0 0 2 1.6h7.7a2 2 0 0 0 2-1.6L20 7H6"/></svg></button> <a href="offers.html" class="btn btn-primary btn-sm">Order Now <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14M13 6l6 6-6 6"/></svg></a> <button class="nav-toggle" aria-label="Open menu"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M4 7h16M4 12h16M4 17h16"/></svg></button> </div> </div> </header> <div class="mobile-drawer" aria-hidden="true"> <div class="backdrop"></div> <div class="panel"> <div class="drawer-top"> <img src="assets/img/logo-full.png" alt="AiBAY" style="height:28px;"> <button class="drawer-close" aria-label="Close menu"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M6 6l12 12M18 6 6 18"/></svg></button> </div> <a href="index.html" data-nav>Home</a> <a href="menu.html" data-nav>Menu</a> <a href="offers.html" data-nav>Offers</a> <a href="about.html" data-nav>About</a> <a href="partner.html" data-nav>Partner With Us</a> <a href="contact.html" data-nav>Contact</a> <a href="offers.html" class="btn btn-primary drawer-cta">Order Now <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14M13 6l6 6-6 6"/></svg></a> </div> </div> <main class="page-shell"> <section class="page-hero" style="padding-bottom:44px;"> <div class="corner-cut"></div> <div class="container"> <div class="breadcrumb"><a href="index.html">Home</a> <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.2" stroke-linecap="round" stroke-linejoin="round"><path d="M5 12h14M13 6l6 6-6 6"/></svg> <span>Terms & Conditions</span></div> <span class="eyebrow"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M7 3h7l5 5v13H7z"/><path d="M14 3v5h5M9 13h6M9 17h6M9 9h2"/></svg> Please Read Carefully</span> <h1>Terms & Conditions</h1> <p>These terms govern your access to and use of the AiBAY website, mobile application and delivery services. By using AiBAY, you agree to these terms.</p> </div> </section> <section class="legal-shell"> <div class="container"> <div class="legal-layout"> <aside class="legal-toc reveal"> <h5>On This Page</h5> <ul><li><a href="#acceptance">1. Acceptance of Terms</a></li><li><a href="#eligibility">2. Eligibility & Accounts</a></li><li><a href="#orders">3. Orders & Payments</a></li><li><a href="#delivery">4. Delivery</a></li><li><a href="#cancellations">5. Cancellations & Refunds</a></li><li><a href="#conduct">6. User Conduct</a></li><li><a href="#liability">7. Limitation of Liability</a></li><li><a href="#law">8. Governing Law</a></li><li><a href="#contact-terms">9. Contact Us</a></li></ul> </aside> <div class="legal-body reveal"> <span class="legal-updated"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="9"/><path d="M12 7v5l3.2 2"/></svg> Last updated: August 23, 2026</span> <div class="legal-note"> <strong>Sample terms notice</strong> This page is a professionally structured Terms & Conditions template prepared for the AiBAY website design. Replace placeholder details with your organization's finalized, legally-reviewed terms before publishing live. </div> <h2 id="acceptance">1. Acceptance of Terms</h2> <p>By creating an account, placing an order, or otherwise using the AiBAY platform ("Platform"), you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please discontinue use of the Platform.</p> <h2 id="eligibility">2. Eligibility & Accounts</h2> <p>You must be at least 18 years old to create an AiBAY account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.</p> <h2 id="orders">3. Orders & Payments</h2> <p>All orders are subject to acceptance and availability. Prices displayed include applicable taxes unless stated otherwise; delivery fees, platform fees, and applicable surge charges will be shown at checkout before you confirm payment. Payments are processed securely through our third-party payment partners.</p> <h2 id="delivery">4. Delivery</h2> <p>Estimated delivery times are provided for guidance and may vary due to weather, traffic, restaurant preparation time, or other factors beyond our control. AiBAY and its delivery partners will make reasonable efforts to deliver orders within the estimated window.</p> <h2 id="cancellations">5. Cancellations & Refunds</h2> <p>Orders may be cancelled free of charge within 2 minutes of placement. Once a restaurant begins preparing your order, cancellation may not be possible or may incur a partial charge. Refunds for incorrect, missing, or damaged items are processed after review, typically within 3–5 business days to your original payment method.</p> <h2 id="conduct">6. User Conduct</h2> <p>You agree not to misuse the Platform, including submitting fraudulent orders, abusing promotional offers, harassing delivery partners or restaurant staff, or attempting to interfere with the Platform's normal operation.</p> <h2 id="liability">7. Limitation of Liability</h2> <p>AiBAY acts as an intermediary connecting customers with independent restaurant and delivery partners. To the maximum extent permitted by law, AiBAY is not liable for indirect, incidental, or consequential damages arising from your use of the Platform, including food quality issues attributable to restaurant partners.</p> <h2 id="law">8. Governing Law</h2> <p>These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.</p> <h2 id="contact-terms">9. Contact Us</h2> <p>For questions about these Terms & Conditions, please reach out to our support team.</p> <div class="contact-card" style="margin-top:16px;"> <div class="ic"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><rect x="2.5" y="4.5" width="19" height="15" rx="2.2"/><path d="m3 6 9 7 9-7"/></svg></div> <div><h5>Legal Team</h5><p><a href="mailto:legal@aibay.example">legal@aibay.example</a><br>AiBAY Technologies Pvt. Ltd., Bengaluru, Karnataka, India</p></div> </div> </div> </div> </div> </section> </main> <footer class="site-footer"> <div class="container"> <div class="footer-top"> <div class="footer-brand"> <img src="assets/img/logo-footer.png" alt="AiBAY"> <p>Food, delivered delightfully. AiBAY connects you to 1000+ restaurants, cafés and local kitchens with fast, reliable delivery — right to your door.</p> <div class="footer-social"> <a href="#" aria-label="Facebook"><svg viewBox="0 0 24 24" fill="currentColor"><path d="M13.5 21v-8.1h2.7l.4-3.1h-3.1V7.9c0-.9.3-1.5 1.6-1.5h1.7V3.6C16.5 3.6 15.6 3.5 14.5 3.5c-2.3 0-3.9 1.4-3.9 4v2.3H8v3.1h2.6V21z"/></svg></a> <a href="#" aria-label="Instagram"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><rect x="3" y="3" width="18" height="18" rx="5"/><circle cx="12" cy="12" r="4"/><circle cx="17.3" cy="6.7" r="1"/></svg></a> <a href="#" aria-label="Twitter"><svg viewBox="0 0 24 24" fill="currentColor"><path d="M22 5.9c-.7.3-1.5.6-2.3.7.8-.5 1.5-1.3 1.8-2.3-.8.5-1.7.8-2.6 1a4.1 4.1 0 0 0-7 3.7A11.6 11.6 0 0 1 3.4 4.6a4.1 4.1 0 0 0 1.3 5.5c-.7 0-1.3-.2-1.9-.5v.1c0 2 1.4 3.6 3.3 4a4.2 4.2 0 0 1-1.9.1 4.1 4.1 0 0 0 3.8 2.9A8.3 8.3 0 0 1 2 18.4a11.6 11.6 0 0 0 6.3 1.8c7.5 0 11.7-6.3 11.7-11.7v-.5c.8-.6 1.5-1.3 2-2.1z"/></svg></a> <a href="#" aria-label="YouTube"><svg viewBox="0 0 24 24" fill="currentColor"><path d="M23 12s0-3.4-.4-5a2.9 2.9 0 0 0-2-2C18.9 4.5 12 4.5 12 4.5s-6.9 0-8.6.5a2.9 2.9 0 0 0-2 2C1 8.6 1 12 1 12s0 3.4.4 5a2.9 2.9 0 0 0 2 2c1.7.5 8.6.5 8.6.5s6.9 0 8.6-.5a2.9 2.9 0 0 0 2-2c.4-1.6.4-5 .4-5zM9.8 15.5v-7l6.2 3.5z"/></svg></a> </div> </div> <div class="footer-col"> <h5>Quick Links</h5> <ul> <li><a href="index.html">Home</a></li> <li><a href="menu.html">Explore Menu</a></li> <li><a href="offers.html">Offers & Deals</a></li> <li><a href="about.html">About AiBAY</a></li> <li><a href="partner.html">Partner With Us</a></li> <li><a href="contact.html">Contact Us</a></li> </ul> </div> <div class="footer-col"> <h5>For Restaurants</h5> <ul> <li><a href="partner.html">Become a Partner</a></li> <li><a href="partner.html#how-it-works">How It Works</a></li> <li><a href="partner.html#pricing">Partner Pricing</a></li> <li><a href="contact.html">Partner Support</a></li> <li><a href="offers.html">Promote Your Menu</a></li> </ul> </div> <div class="footer-col"> <h5>Company</h5> <ul> <li><a href="about.html">Our Story</a></li> <li><a href="about.html#values">Our Values</a></li> <li><a href="contact.html">Careers</a></li> <li><a href="contact.html">Help & Support</a></li> <li><a href="privacy-policy.html">Privacy Policy</a></li> </ul> </div> </div> <div class="footer-bottom"> <p>© 2026 AiBAY Technologies Pvt. Ltd. All rights reserved.</p> <div class="legal-links"> <a href="privacy-policy.html">Privacy Policy</a> <a href="terms.html">Terms & Conditions</a> <a href="privacy-policy.html#cookies">Cookie Policy</a> <a href="contact.html">Sitemap</a> </div> </div> </div> </footer> <button class="to-top" aria-label="Back to top"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.4" stroke-linecap="round" stroke-linejoin="round"><path d="M6 15l6-6 6 6"/></svg></button> <script src="assets/js/main.js"></script> </body> </html>
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